FAQ

The questions everyone
secretly wants to ask.

If your question isn't here, our estimators pick up the phone at (800) 555-0100.

Section

Pricing & Estimates

Typical asphalt replacements in our market run $11k–$22k depending on square footage, pitch, and material tier. Metal roofs generally run 2–3× that. Every estimate is line-itemed with no surprise add-ons.
Yes. A senior estimator walks the roof, files a written report, and provides a line-item quote — no obligation, no pressure, no fee.
Same-week for most projects. Emergency inspections typically same-day.

Section

Timing & Installation

Most residential asphalt roofs finish in one day. Metal, tile, and complex geometries typically take 2–4 days.
No. Most homeowners leave for the day; we text a completion notice when we're done.
If forecasts push us, we reschedule with 48-hour notice. Materials only get delivered when we're clear to install.

Section

Warranty & Quality

A lifetime workmanship warranty from HooNext (transferable once), plus the manufacturer's material warranty — typically 30–50 years on architectural shingles, 40+ on metal.
License #TX-042817. We carry $2M in general liability and full workers' comp on every crew member.
No. Every crew member is a W-2 HooNext employee, trained in-house and rotated through inspection duty.

Section

Insurance & Storm Damage

Yes. We're HAAG-certified inspectors and will meet your adjuster on the roof, provide photo documentation, and negotiate scope. You pay your deductible; we handle the rest.
Storm damage claims (Acts of God) generally don't affect individual premiums the way liability claims do.
We can request a re-inspection and provide our own HAAG-certified report. Denials are frequently reversed with proper documentation.
Live 24/7

Storm damage or leak? We answer the phone day or night.